Guides

Customize Your Welcome Email

1 min read

When a fan signs up to your Grouped (whether free or paid), they will get a confirmation email welcoming them to your community – and you can customize this email! All you have to do is go into your Grouped, click the Settings Icon (the ‘gear wheel’ under the header image), and scroll down below where your tiers are. Directly under your tiers you’ll see the text “Customize Your Welcome Email” with a black button that says “Manage” next to it. Click the black “Manage” button and customize the email to make it feel more personal and to thank your fans for signing up!

1. Click the “Settings” gear

2. Scroll down under the tiers and click “Manage” next to Customize Welcome Email

3. Edit and click “Save”

4. Scroll to the bottom and click “Save”

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