TERMS OF SERVICE

Last Updated: January 28, 2026

These Terms of Service (“Terms”) constitute a binding legal agreement between Grouped, Inc. (“Grouped,” “we,” “us,” or “our”) and each person who accesses or uses this website or any other Services (“you,” or “your”). These Terms govern your access to and use of Grouped’s websites, applications (including white-label apps), software, media, and any services, features, or content provided or made available by Grouped (collectively, the “Services”).

IMPORTANT NOTICE: THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT AND WAIVERS OF CLASS ACTION AND JURY TRIAL. By using the Services, you agree to resolve any disputes with Grouped through binding arbitration on an individual basis and waive your right to a jury trial or to participate in a class action. See Section 15 for details.

Privacy: Information about how Grouped collects, uses, and discloses personal information is described in Grouped’s Privacy Policy, available at https://grouped.com/about/privacy-policy/.

1. Definitions

1. “Account” means the unique profile created by an Account Holder to access the Services.

2. “Account Holder” means a User who creates an account on the Services. Account Holders are subject to additional terms applicable to registration, content access, and communications as further set forth herein.

3. “Artist” means an Account Holder who has applied for and been approved by Grouped to interact with their Fans including to engage in activities, such as creating and managing Groups and offering to and receiving content from Fans, and other monetization activities. 

4. “Fan” means, in relation to a specific Artist, an Account Holder who follows, subscribes to, or otherwise engages with that Artist’s content or Group. An Account Holder may be a Fan of one or more Artists, or none.

5. “Group” means a membership-based space within the Services created by an Artist to share content or offer access to experiences, benefits, or merchandise for Fans.

6. “User” means any individual who accesses or uses any part of the Services, whether or not they register for an account. All Users are subject to these Terms.

7. “User Content” means any content, data, information, text, images, audio, video, livestreams, communications, or materials that a User submits, posts, uploads, transmits, or otherwise makes available via the Services.

8. “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an individual, including name, email address, phone number, payment data, and similar identifying information.

2. Scope of Terms

These Terms apply to all Users of the Services, including unregistered visitors. Specific terms apply to registered Account Holders and to Artists, as follows:

1. Users are bound by these Terms by virtue of accessing any part of the Services.

2. Account Holders are subject to additional terms (as further set forth herein) relating to, among other things, registration, content access, subscriptions, and participation in Groups.

3. Artists are subject to additional terms (as further set forth herein) related to, among other things, content offerings, monetization, and engagement with Fans and other Account Holders.

In the event of any conflict between general and specific provisions of these Terms, the more specific provisions will govern to the extent applicable.

3. Eligibility

Minimum Age. Users must be at least thirteen (13) years of age, or any higher minimum age required by applicable law in your jurisdiction, to use the Services. If you are under the age of majority in your jurisdiction, you may only use the Services with the involvement of a parent or legal guardian who agrees to be bound by these Terms.

Authority. If you use the Services on behalf of an entity or organization, you represent and warrant that you have authority to bind that entity to these Terms. In such cases, the entity or organization is also considered a party to these Terms.

Prohibited Jurisdictions. You may not access or use the Services if you are located in a jurisdiction subject to U.S. embargoes or sanctions or are listed on any U.S. or other applicable government list of restricted or prohibited parties.

4. Account Registration and Types

4.1 Registration Requirements

To access most features of the Services, you must become an Account Holder by registering for an account. You may register using your email address and a password or by using supported single-sign-on services (such as Apple or Google). You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

4.2 Account Types

Grouped offers the following account types, subject to approval and use:

1. Account Holder: Any registered User.

2. Artist: An Account Holder who has requested and received elevated privileges to offer content, manage Groups, or monetize through the Services. Artists must undergo an approval process before such privileges are granted. To create or manage a paid Group or receive payments through the Services, Artists may be required to submit government-issued identification or other verification documents directly to third-party service providers (such as payment processors) to satisfy “know your customer” (KYC) or other regulatory obligations. Such submissions are governed by the applicable third party’s terms and privacy policies, as well as, to the extent applicable, by our privacy policy located at https://grouped.com/about/privacy-policy/.

4.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree not to share your credentials and to notify Grouped immediately of any unauthorized access or suspected breach.

4.4 Multiple Accounts and Transfers

You may not create or maintain more than one account of each type without Grouped’s prior written consent. You may not transfer or assign your account to another party without Grouped’s prior written authorization.

5. The Services

5.1 Platform Description

Grouped operates a technology platform that enables Account Holders to interact, build communities, and, in the case of Artists, offer content, services, or merchandise to Fans via Groups. Except where explicitly stated, Grouped is not the publisher, seller, or sponsor of content made available by Artists.

5.2 White-Label Applications

Artists may elect to use Grouped’s white-label infrastructure to distribute mobile applications branded in the Artist’s name. These applications remain fully powered by Grouped’s back-end systems. Grouped retains ownership of the underlying software and infrastructure.

By downloading or using a white-label application, Users acknowledge that they are also subject to the terms and conditions of (a) the applicable app store (e.g., Apple App Store, Google Play) in addition to these Terms and (b) the Artist providing such white-labelled application. Grouped is not responsible for the availability or enforcement of any third-party store terms.

5.3 Third-Party Services

The Services may integrate with or provide access to third-party providers such as payment processors, streaming infrastructure providers, and email or messaging systems. Where you are presented with, made aware of, or otherwise directed to such third-party terms, your use of those services is subject solely to the applicable third party’s terms and privacy policies. Grouped is not responsible for the actions, omissions, or practices of any third-party service provider, and disclaims all liability arising from your use of such third-party services.

5.4 Service Modifications

Grouped reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, and without liability to Users, including, for the avoidance of doubt, Account Holders and Artists.

6. Subscriptions, Fees, and Payments

6.1 Group Access and Payments. Artists, as the operators of their own Group(s), may offer access to their Group(s) or other content on a free, one-time, or subscription basis, or some tiered combination of the foregoing. All fees, billing cycles, cancellation terms, and trial periods (if any) will be disclosed at the point of purchase.

6.2 Payment Processing. All payments are processed by third-party payment provider. By making a payment, you authorize the applicable processor to charge your designated payment method and agree to their terms and privacy policy. Grouped does not collect or store full payment card data.

6.3 Taxes. Artists are solely responsible for determining, collecting, and remitting any taxes owed in connection with their activity on the Services. Grouped may withhold taxes or provide tax forms as required by applicable law.

6.4 Refunds. Unless otherwise stated, all purchases are final and non-refundable except as required by law or as expressly permitted by the applicable Artist’s refund policy. Grouped reserves the right to decline or limit refunds at its sole discretion.

6.5 Chargebacks. You agree not to initiate a chargeback or reversal of payment without first attempting to resolve the issue with the Artist or Grouped. You remain liable for any amounts Grouped incurs in connection with your chargeback.

6.6 Currency. All transactions are processed in the currency displayed at checkout. Foreign exchange fees or currency conversion rates may apply.

7. Promotions, Giveaways, and Contests

7.1 Artist Responsibility. Artists may conduct sweepstakes, giveaways, contests, or similar promotions (“Promotions”) through their Groups. Artists are solely responsible for ensuring each Promotion complies with applicable laws and regulations, including preparing and publishing official rules, registering or bonding the Promotion if required, and handling prize fulfillment.

7.2 Alternative Means of Entry. Where a Promotion is offered in a paid Group or behind a paywall, Artists must provide a free, alternate method of entry to comply with legal requirements.

7.3 Disclosure. Artists must clearly disclose all material terms of a Promotion, including eligibility criteria, duration, prize details, selection criteria, and odds of winning.

7.4 Grouped’s Role. Unless explicitly stated otherwise, Grouped does not sponsor, endorse, or administer Promotions and bears no responsibility for their conduct or outcomes.

7.5 Indemnification. Artists agree to defend, indemnify, and hold Grouped harmless from any claims, losses, liabilities, or regulatory penalties arising out of or related to any Promotion they conduct.

8. User Content

8.1 Ownership. Account Holders retain ownership of their User Content, subject to the license rights granted below.

8.2 License to Grouped. By submitting User Content, you grant Grouped a worldwide, non-exclusive, perpetual, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, display, perform, modify (for formatting or technical purposes), and distribute your User Content as necessary to operate, develop, and promote the Services. 

8.3 License to Other Account Holders. By submitting User Content, you grant to each other Account Holders a limited, non-exclusive license to access, use, reproduce, distribute, publicly display, publicly perform, view and interact with your User Content through the Services in accordance with these Terms. All User Content is the sole responsibility of the user who submitted it. Grouped is not responsible for how other Account Holders (including, Artists) use the User Content you submit through the Services. Grouped may suspend or terminate an Account Holder’s Account if Grouped becomes aware that the Account Holder has violated these Terms or applicable law. 

8.4 Content Review and Removal. Grouped merely provides a venue for users to share and interact with content. Grouped is not obligated to monitor User Content or how it is used by other Account Holders but may screen, remove, or disable access to any content at any time and for any reason, including for violation of these Terms or applicable law.

8.5 Content Standards and Warranties; Indemnity.

1. You are solely responsible for your User Content and represent and warrant that you own or control all rights necessary to grant the licenses set forth in these Terms, and that your User Content does not and will not violate any applicable law, regulation, or the rights of any third party, including intellectual property, privacy, or publicity rights.

2. You agree to indemnify, defend, and hold harmless Grouped and its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, including any claim that your User Content infringes or misappropriates any intellectual property or other rights of a third party or violates any applicable law or regulation.

9. Community Guidelines and Prohibited Conduct

You agree not to use the Services to engage in, encourage, or facilitate any conduct that:

1. is unlawful, fraudulent, or deceptive;

2. is harassing, hateful, abusive, threatening, bullying, defamatory, obscene, or otherwise objectionable;

3. exploits or targets minors or involves sexually explicit material; 

4. infringes on the intellectual property, privacy, or publicity rights of others; 

5. introduces malware, viruses, or other malicious code; 

6. attempts to gain unauthorized access to the Services or disrupts their integrity or security; 

7. circumvents or interferes with any access controls or security features; 

8. uses bots, scrapers, or other automated systems without Grouped’s prior written consent; 

9. manipulates platform metrics or user feedback systems; 

10. transmits spam, unsolicited advertisements, chain letters, or pyramid schemes; 

11. discloses or posts personal or confidential information of others without consent; 

12. impersonates another person or entity or misrepresents your affiliation; 

13. posts or distributes knowingly false or misleading information; 

14. interferes with other Users’ or Account Holders’ access to or enjoyment of the Services, including through direct messages, comments, group chats, or other interactive features; or 

15. violates any applicable law, regulation, or third-party right.

Artists may have access to moderation tools to manage content in their Groups, including the ability to report User Content and request Grouped’s review. Grouped retains discretion to investigate violations and may remove content, suspend or terminate accounts, or report activity to authorities in Grouped’s discretion.

10. Intellectual Property of Grouped

The Services, including all software, architecture, interfaces, visual design, and aggregated data (excluding User Content), are owned by or licensed to Grouped and protected by intellectual property laws. Except as expressly permitted by these Terms, you may not reproduce, distribute, publicly perform or display, modify, create derivative works from, decompile, reverse engineer, or otherwise exploit any portion of the Services. You may not use the Services to develop a competing product or service.

11. Copyright Policy

Grouped respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (“DMCA”). If you believe that content hosted on the Services infringes your copyright, you may submit a written notice to Grouped’s DMCA Agent at copyright@grouped.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work you claim is infringed; (c) identification of the material you claim is infringing and its location on the Services; (d) your contact information; (e) a statement that you have a good faith belief the use is unauthorized; and (f) a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner. Upon receipt of a valid notice, Grouped may remove or disable access to the infringing content and may notify the Account Holder who posted it. Grouped may terminate repeat infringers in appropriate circumstances.

12. Account Termination

12.1 Termination by Account Holder. You may terminate your account at any time by using the tools available in your account settings or by contacting support@grouped.com. Termination will not relieve you of any outstanding payment obligations. Some data may be retained as required by law or for legitimate business purposes, including security, compliance, and backup.

12.2 Termination by Grouped. Grouped may suspend or terminate your account or access to the Services at any time, with or without notice, for any reason or no reason at all, at Grouped’s sole discretion, including but not limited to if (a) you breach these Terms, (b) Grouped suspects fraudulent or unlawful activity, (c) termination is required to comply with law, or (d) Grouped elects to discontinue offering the Services.

12.3 Effect of Termination. Upon termination of your account, all rights granted to you under these Terms will immediately cease. Any provisions of these Terms that by their nature should survive termination (including licenses, indemnities, disclaimers, and limitations of liability) will remain in effect.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Grouped DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. Grouped DOES NOT GUARANTEE THAT ANY CONTENT IS ACCURATE, COMPLETE, OR RELIABLE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GROUPED AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF GROUPED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL GROUPED’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID GROUPED, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIABILITIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

15. Governing Law; Dispute Resolution

15.1 Governing Law. These Terms are governed by the laws of the      State of Delaware     , without regard to its conflict-of-law principles.

15.2 Informal Resolution. Before initiating any formal dispute, you agree to first attempt to resolve the issue informally by contacting support@grouped.com with a written description of the dispute. If the dispute is not resolved within thirty (30) days, either party may initiate arbitration.

15.3 Binding Arbitration. Except for claims that qualify for small claims court, all disputes or claims arising out of or relating to these Terms or the Services shall be finally resolved through binding arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in      Wilmington, Delaware     , unless the arbitrator determines that a remote or telephonic hearing is appropriate.

15.4 Class Action Waiver. YOU AND GROUPED AGREE THAT ANY PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.

15.5 WAIVER OF JURY TRIAL. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND GROUPED ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY.

15.6 Equitable Relief. Nothing in this section limits either party’s right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened misuse of the Services or intellectual property.

16. International Users

Grouped is headquartered in the United States. We do not represent that the Services are appropriate or available for use in any particular jurisdiction. You are responsible for compliance with all local laws and regulations applicable to your access and use of the Services, including those relating to data protection, content, and online conduct.

17. Changes to the Services or Terms

Grouped may update or modify the Services or these Terms at any time in its sole discretion. We will provide notice of material changes by posting an updated version through the Services or by other reasonable means. The effective date of any updated Terms will be indicated at the top of the document. Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.

18. Miscellaneous

Entire Agreement. These Terms, including any referenced policies, constitute the entire agreement between you and Grouped regarding the Services and supersede all prior agreements or understandings.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Any failure by Grouped to enforce any right or provision under these Terms will not be deemed a waiver of such right or provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms without Grouped’s prior written consent. Grouped may freely assign these Terms without restriction.

Force Majeure. Grouped will not be liable for any delay or failure to perform due to events beyond its reasonable control, including natural disasters, labor disputes, governmental actions, internet or utility failures, and similar events.

Headings. Headings are for convenience only and do not affect interpretation.

19.  Contact If you have any questions about these Terms or the Services, you may contact Grouped at support@grouped.com