Privacy Policy
Last updated: February 19th, 2026
At Grouped, Inc., we are committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal information when you use our software and services.
Personal Information We Collect
If you are an artist or creator (“Artists”) we collect information you provide when you (i) create an account; (ii) create a community on Grouped (a “Group”) and (iii) manage and interact with your Groups. The personal information we collect from Artists includes:
Basic contact information – name, email address, phone number, and shipping address.
Government ID – state ID, passport, etc. This information is collected because it is legally required to distribute payment to Artists. This information is collected and processed solely by our third-party payment processors and is not viewed, collected, or stored by Grouped.
Public content you submit – posts, videos, and livestreams you post using our services.
Private content you submit – direct messages sent to Fans and messages sent to Grouped (for customer services purposes).
Anonymous or aggregated information – information regarding how Artists use the services, which is collected and used in a way that does not identify any individual Artist.
Information collected automatically – please see Automated Collection Technologies for more information.
If you are a fan who signs up to use our service to support an Artist (“Fans”) we collect the information you provide when you create an account and when you interact with Artists and Groups. The information we collect from Fans includes:
Basic contact information – name, email address, phone number, and shipping address.
Public content you submit – content you post on the services (in connection with a Group). You may request that we delete content you post on the services and we will do what we can to comply with such requests; however, we cannot guarantee complete or comprehensive removal of such content from the Internet (including, via services that archive historical versions of webpages); additionally, if you would like for an Artist to delete content you have submitted to them (e.g., if you provide video from a performance for the Artist’s use) please reach out to the Artist directly.
Private content you submit – direct messages sent to Artists and messages sent to Grouped (for customer service purposes).
Payment information – payment card information necessary to make a purchase. This information is collected and processed solely by our third-party payment processor and is subject to their terms and conditions and privacy policies. This information is not viewed, collected, or stored by Grouped (other than a hashed credit card number typically seen on receipts to associate a transaction with a particular payment method).
Transaction information – information about the product or service purchased (purchase dates, amounts paid, and whether the order was fulfilled).
Anonymous or aggregated information – information regarding how Fans interact with the services, which is collected and used in a way that does not identify any individual Fan.
Information collected automatically – please see Automated Collection Technologies for more information.
Information Collected from Other Sources. We may receive information about you from other sources. For example, Artists may upload contact information about their fans that they have collected outside of our platform to send marketing communications to the fans.
Automated Collection Technologies. Information such as Internet protocol addresses, page requests, browser type, operation system, and average time spent on sites may be collected using automated data collection technologies and monitored for quality improvement.
Grouped uses session, persistent, and third-party cookies, which are tiny data elements that Grouped websites can send to individual browsers to be stored on hard drives and recognize users upon return. Users may set their Web browsers to provide notification when cookies are received. Users can opt to not accept cookies, which may limit certain functionality on Grouped’ sites.
Cookies. Cookies may be used to identify customers, access account information to deliver products and personalized services, understand browsing habits and purchase activities, and personalize sites according to user preferences. Cookies are also required to optimize shopping experiences.
Web Beacons. Grouped uses web beacons, either directly or from partners, along with cookies, to determine if a user has visited a particular website. These beacons aid in providing more relevant advertising to the user, as well as measuring the success of an advertising campaign.
Session/Persistent Cookies. A session cookie is a cookie that stores information as a user is using a site but is deleted once the browser session is finished. A persistent cookie is a cookie that stores information as a user utilizes a site and stores and uses that information in connection with future visits of the user to the site.
Third Party Cookies/Web Beacons. Third party cookies and/or web beacons are cookies or web beacons provided by technology and/or advertising partners. Any third-party cookie or web beacon authorized for use on the site collects that information described herein for the same stated purposes as if we were directly collecting the information. For a third-party cookie or web beacon, the third party will have access to the collected information in order to provide us with information or services to enhance the performance and functionality of the site.
The cookies and web beacons used on the sites collect information about users of the site, including: IP address, device IDs, browser used to access the site, date and time, the URL of the page being loaded, users who have visited a particular website(s), any previously assigned cookie identification (a unique identifier assigned to a user to identify repeat visitors), browser window size, the geographic location of the user, device and operating system used to access the site. Some of this information may constitute personal information. The information collected from these cookies and web beacons is used to determine information about a user’s visit to the sites, including the number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. This information is used to enhance the users experience while visiting the sites and to improve the performance of the sites by, among other things, allowing us to monitor site performance, making the sites easier to use, measuring the effectiveness of promotional placements, and tailoring the sites (including the ads and offers a user receives) to better match a user’s interests and preferences.
Users who prefer not to accept cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive.
If you consent to our collection of cookies and you subsequently wish to withdraw your consent, you can manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. Please note that disabling cookies on your browser will prevent tracking of your activities in relations to the sites, however, it may also disable some of the functions and features of the sites and the sites may not work properly.
How We Use Your Personal Information
We use the personal information we collect to provide, maintain, and improve our services, to communicate with you, and to personalize your experience. We also use your personal information to provide the services you request, to verify Fan or Artist information, and to process and fulfill orders and transactions.
We also use your personal information to prevent fraud and abuse, and to comply with legal obligations.
We may also use aggregated or de-identified personal information that does not identify you for any business purpose.
How We Share Your Personal Information
Artist Marketing
If you are a Fan, please note that by connecting to an Artist, you consent to us providing your name, email address, and phone number to that Artist. The Artist may choose to market to you using the email address and phone number provided. If you do not wish to receive communications from the Artist, please contact the Artist directly.
We encourage you to review the Artist’s privacy policy for details regarding how they handle your personal information and how you may opt out of receiving communications from the Artist.
Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, such as web hosting, payment processing and email marketing.
Legal Matters
We may also share your personal information with law enforcement or government officials when we are legally required to do so. We may also disclose personal information to assist in debt collection or to exercise our rights or legal obligations where the data is pertinent.
Affiliated Entities
Grouped and its affiliates may share personal information or provide each other and their service provider with access to information for the purposes described in this Privacy Policy.
Mergers or Acquisitions
If Grouped, or some of its assets, is sold, transferred or used as security (or are proposed to be sold, transferred, or used as security), personal information may be transferred or disclosed to third parties as part of that transaction.
With Your Consent
Grouped will disclose your personal information with your consent or otherwise at your direction, such as when you post in public forums in our services.
Anonymized, Aggregated or De-identified Information
We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.
Your Choices
You can choose to limit the personal information you provide to us or post on our services. If you would like to opt out of receiving marketing related email communications from Grouped, you may opt out in your account settings or by clicking “Unsubscribe” in the marketing email and following the instructions.
If you would like to delete a post or message submitted by you or delete your account, please contact us at privacy@grouped.com.
Data Retention
We retain your personal information as long as necessary to provide our services, or as required by law. We may also retain your personal information after you delete your account if required for legal, regulatory, or technical reasons.
Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, like any website we cannot guarantee that your personal information will be 100% secure. We encourage you to take steps in your control to protect your personal information such as protecting your passwords. Please contact us immediately if you believe your account has been compromised.
Children’s Privacy
Our services are not intended for use by children, which we consider to be under the age of 13, and we do not knowingly collect or maintain personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the personal information as soon as possible.
Your Privacy Rights
Grouped may make certain requests with respect to their personal information, and Grouped will take reasonable steps to comply with such requests subject to certain limitations and exceptions under applicable law:
Right to Know: to request to know more details about the categories and specific pieces of personal information we collect, use, disclose, sell or share about you.
Right to Delete: to request deletion of your personal information.
Right to Access: to request that we provide a copy of the personal information we have collected about you, in a portable and, to the extent technically feasible, readily usable format.
Right to Correct: to request that we correct personal information we have about you that is incorrect.
Right to Opt-out: to request to opt-out of the sale of your personal information for valuable consideration or sharing of your personal information for purposes of cross-context behavioral advertising, targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects.
You may make a request to exercise such right(s) by by contacting us at privacy@grouped.com. We will not discriminate against you for exercising these rights.
Once we receive your request, we may ask you to verify your contact information and may ask you for information related to your recent interactions with us, such as information about a recent purchase, to verify that it is you making the request.
You may also appoint an authorized agent to exercise these rights on your behalf. If you use an authorized agent, we may ask you to verify your identity with us directly or confirm with us that the agent otherwise has your permission to submit the request on your behalf.
If you make a request to exercise any of the above data access rights and we are unable to comply with your request, you may request to appeal our decision by following the instructions provided in our response.
Changes to this Policy
We may update this privacy policy from time to time. If we make any material changes, we will notify you by email using the email address associated with your account, by posting a notice on our services, or using another method if required by applicable law.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at privacy@grouped.com.
Notice for Residents of the European Economic Area (including, the United Kingdom)
This General Data Protection Regulation (“GDPR”) notice applies to persons in the European Economic Area (“EEA”), including those based in the United Kingdom (“UK”). This GDPR notice supplements our privacy policy, however, where our privacy policy conflicts with this GDPR notice, the GDPR notice will prevail as to persons located in the EEA and the UK.
Grouped Inc. [1110 4th Ave S Nashville TN 37210] is the controller of your personal information we collect. A controller is an entity that determines the purposes for which and the manner in which any personal information is processed. If you would like to contact us please see section Contact Us above.
If the processing of your personal information is subject to the GDPR, including the UK GDPR, you have certain rights regarding your personal information. Your rights include the following:
Access: You have the right to ask us for copies of your personal information subject to applicable exemptions, which means you may not always receive all the personal information we process.
Rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete personal information you think is incomplete. Note, however, that we may need to verify the accuracy of the new information you provide to us.
Erasure/deletion: You have the right to ask us to delete or erase your personal information in certain circumstances. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
Restriction of processing: You have the right to ask us to restrict the processing of your personal information under the following circumstances: (a) if you want us to establish the information’s accuracy; (b) where our use of the information is unlawful but you do not want us to erase it; (c) where you need us to hold the information even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.
Right to object to processing: You have the right to object to processing if we are processing your personal information where the processing is in our (or those of a third party’s) legitimate interests. In some cases, we may refuse to comply where we can demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms and where the processing is for the establishment, exercise or defense of legal claims.
Profiling: The right not to be subject to a decision based solely on automated processing, including profiling.
Data portability: Where you have provided us with personal information you have the right to ask that it be given to you or transferred to another organization. Note this right only applies when our processing of your personal information is carried out by automated means and based on your consent or performance of a contract with you.
Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you are unhappy with any aspect of our processing of your personal information.
You are not required to pay any charge for exercising your rights. These rights will be exercisable subject to limitations as provided for by the GDPR/UK GDPR.
Any requests to exercise the above-listed rights may be made to privacy@grouped.com.
You can also withdraw your consent at any time where we are relying on your consent to process your personal information. Please note that your withdrawal will not affect the lawfulness of any processing carried out before you withdrew your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
For personal information collected about you in the EEA and the UK, we set out below, in a table format, a description of the ways in which we use your personal information and the legal bases we rely on to do so.
We may process your personal information for more than one legal basis depending on the specific purpose for which we are using your personal information. Please contact us at privacy@grouped.com if you need details about the specific legal basis we are relying on to process your personal information where more than one ground has been set out.
Where we transfer your personal information outside the EEA and the UK to our service providers, we transfer it subject to the appropriate safeguards as permitted under the GDPR/UK GDPR, such as the applicable EU Standard Contractual Clauses or their UK equivalent, to facilitate international transfers of personal information collected in the EEA and the UK. Please contact us if you would like to learn about the specific transfer security mechanism we use.
Further to section on Data Retention above, to determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means and the applicable legal requirements.
COOKIE POLICY
Last updated on 2/19/2026.
Our websites use cookies. Cookies are small text files that are may be set on your device (or internet-enabled device) by websites you visit. They are used to display the content of the websites on your particular device and to improve their efficiency, as well as to provide website usage information to the website owner.
We use cookies to help us to improve your experience when you browse our websites. For example, they allow you to navigate between pages efficiently and to log in to areas of the websites for which you choose to register.
This Cookie Policy should be read alongside, and in addition to, our Terms of Service and our Privacy Policy all of which can also be found on our websites.
What cookies do we use?
Our websites use four kinds of cookies: (i) Strictly necessary cookies, (ii) Performance or analytical cookies, (iii) Targeting cookies and (iv) Functionality cookies.
Strictly necessary cookies
These are essential to enable you to move around our websites and to allow the features of the sites to work correctly. Without these, services you request – such as navigating between pages – cannot be provided. These cookies do not require your consent.
We use the following strictly necessary cookies on our websites, unless specified otherwise:
Performance or analytical cookies
These enable us to collect information about how you use our websites or read our publications, for instance which pages are viewed by visitors most frequently and to see how effective any announcements are.
Targeting cookies
These cookies record your browsing to show you ads that are more relevant to your interests. They remember what you’ve looked at across websites and may share that information with advertisers and partners.
Functionality cookies
These cookies record information about choices you have made and allow us to remember your preferences. If you are known to us and we hold your details, we may use this information to help us build up your profile based on your web journey, and choices. For example, if you access our website from a link in an email we sent to you, these cookies will allow us to track your web journey.
Third Party websites
Our websites may link through to other third-party websites which may also use cookies over which we have no control. We recommend that you check the relevant third party’s cookie policies for information about any cookies which may be used. Where we link to such websites and/or place social media links on our Website, it means that your information will be shared with this third party partners where you opt into receiving such cookies.
Managing your cookie settings
You have the right to choose whether or not to accept cookies. When you first use our websites, we will ask you to consent to our use of cookies that are not strictly necessary for our websites to operate.
Most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by our websites, you can generally do this through your browser settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.
If you delete cookies relating to our websites, we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.
Third-party websites
Our websites link through to third party websites which may also use cookies over which we have no control. We recommend that you check the relevant third party’s privacy and cookie policies for information about any cookies which may be used. Where we link to such websites and/or place social media links on our websites, it means that your information will be shared with this third party partners where you opt into receiving such cookies.
Changes to this Policy
We may update this Policy from time to time as necessary. We encourage you to review this Policy periodically to stay informed about how we are using cookies.
This cookie policy was last updated on the date listed at the start of this Cookie Policy.
Further information
You can find more information about cookies at: allaboutcookies.org.
If you have any questions regarding this Policy, please contact us at privacy@grouped.com.
